Putting Our Cards on the Table: Discussing Friction in the Collaborative Exhibition Process

In this article, John Chiodo, Design Director at Gallagher and Associates, identifies areas of friction that can develop between team members from within institutions and with consulting firms during the collaborative exhibition process. Chiodo provides several examples and shares observations and recommendations based on his 25 years of experience working in teams made up of in-house museum staff and design consultants engaged in developing new interpretive exhibitions or museums.