Time Stamping: A Method for Keeping Track of Your Visitors

January 1st, 1992 | RESEARCH

In this paper, John P. Braaksma of Carleton University discusses how the method of time-stamping can be used to obtain precise knowledge of visitor movements to aid program planning and improve customer service. This paper outlines the methodology Braaksma used when first employing the time-stamping technique in 1975 at the Winnipeg International Airport passenger terminal. It includes results of this pilot study and recommendations for applications of this method in other facilities like museums.

Document

VSA-a0a5c3-a_5730.pdf

Team Members

John P. Braaksma, Author, Carleton University

Citation

Identifier Type: ISSN
Identifier: 1064-5578

Publication: Visitor Studies
Volume: 4
Number: 1
Page(s): 208

Tags

Audience: Evaluators | General Public | Museum | ISE Professionals
Discipline: Education and learning science
Resource Type: Peer-reviewed article | Research Products
Environment Type: Exhibitions | Public Programs