Noncompliant Behavior In San Diego Zoo Visitors

In this article, Valerie D. Thompson of the San Diego Zoological Gardens discusses findings from a 10-week observational study during the summer months of 1977 to investigate the nature of noncompliant behavior of zoo visitors. Noncompliant behaviors included distracting, teasing, feeding, or attempting to injure the animals. Thompson addresses how these findings have helped alleviate problematic behavior at the zoo.