Museum Learning Via Social and Mobile Technologies: (How) Can Online Interactions Enhance the Visitor Experience

September 1st, 2012 | RESEARCH

Key to introducing information and communication technologies in museums is to support meaning-making activity in encounters with artefacts. The study presented in this paper is exploratory in nature and investigates the use of social and mobile technologies in school field trips as a means of enhancing the visitor experience. It is anchored in sociocultural perspectives of learning as meaning making, with a focus on mediating artefacts in the development of understanding. The Museum of London was selected as the site of the study and the participants were a Year 9 History class (13-14 years old) in a secondary school in Milton Keynes. The paper considers evidence of meaning making from students' online posts on Twitter and activity on-site. Observational data, the visit's Twitter stream and post-visit interview data with the participants are presented and analysed. A mixed-method approach is employed to interpret the museum visit and examine young people's experience in the museum.


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Team Members

Koula Charitonos, Author, Open University
Canan Blake, Author, Open University
Eileen Scanlon, Author, Open University
Ann Jones, Author, Open University


Identifier Type: doi
Identifier: 10.1111/j.1467-8535.2012.01360.x
Identifier Type: issn
Identifier: 0007-1013

Publication: British Journal of Educational Technology
Volume: 43
Number: 5
Page(s): 802

Related URLs

EBSCO Full Text


Audience: Middle School Children (11-13) | Museum | ISE Professionals | Youth | Teen (up to 17)
Discipline: Education and learning science
Resource Type: Peer-reviewed article | Research Products
Environment Type: Exhibitions | Media and Technology | Museum and Science Center Exhibits | Websites | Mobile Apps | Online Media