Market and Client Satisfaction Research and Management Applications

January 1st, 1992 | RESEARCH

In this paper, Peggy Hewson of the Canadian Parks Service, Environment Canada, discusses market and client satisfaction research and management applications. Hewson explores this topic by citing findings from Canada's Public Service 2000 project, which evaluated client satisfaction as it pertains to the federal public service.



Team Members

Peggy Hewson, Author, Canadian Parks Service


Identifier Type: issn
Identifier: 1064-5578

Publication: Visitor Studies
Volume: 4
Number: 1
Page(s): 65


Audience: Evaluators | General Public | Museum | ISE Professionals
Discipline: Education and learning science | Life science
Resource Type: Peer-reviewed article | Research Products
Environment Type: Exhibitions | Park | Outdoor | Garden Programs | Parks | Outdoor | Garden Exhibits | Public Programs