Familial Collaborations in a Museum

Studies of interactive systems in museums have raised important design considerations, but so far have failed to address sufficiently the particularities of family interaction and co-operation. This paper introduces qualitative video-based observations of Japanese families using an interactive portable guide system in a museum. Results suggest that interaction with the system is socially structured through family relationships, leading to unexpected usage. The paper highlights the necessity to more fully consider familial relationships in HCI.