Do Networks Really Work? A Framework for Evaluating Public-Sector Organizational Networks

July 1st, 2001 | RESEARCH

Although cooperative, interorganizational networks have become a common mechanism for delivery of public services, evaluating their effectiveness is extremely complex and has generally been neglected. To help resolve this problem, we discuss the evaluation of networks of community-based, mostly publicly funded health, human service, and public welfare organizations. Consistent with pressures to perform effectively from a broad range of key stakeholders, we argue that networks must be evaluated at three levels of analysis: community, network, and organization/participant levels. While the three levels are related, each has its own set of effectiveness criteria that must be considered. The article offers a general discussion of network effectiveness, followed by arguments explaining effectiveness criteria and stakeholders at each level of analysis. Finally, the article examines how effectiveness at one level of network analysis may or may not match effectiveness criteria at another level and the extent to which integration across levels may be possible.


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Team Members

Keith Provan, Author, University of Arizona
H. Brinton Milward, Author, University of Arizona


Publication: Public Administration Review
Volume: 61
Number: 4
Page(s): 414

Related URLs

EBSCO Full Text


Discipline: Education and learning science | Health and medicine | Social science and psychology
Resource Type: Peer-reviewed article | Research Products
Environment Type: Professional Development | Conferences | Networks | Resource Centers and Networks