Design Features Which Encourage Psychological Flow in Museum Visitors

January 1st, 1997 | RESEARCH

In this paper, researchers from the University of North Carolina at Asheville, Denver Museum of Natural History (DMNH), and Colorado State University, present findings from two studies that established a link between certain design features commonly found in museum environments and the state of psychological flow. Study one observed visitor behavior in a museum hall at DMNH before and after renovation. The study found that after the design changes, visitors attended more to the exhibits. Study two, a post-hoc survey analysis, investigated which design features in particular are responsible for eliciting a high degree of sensory contact from visitors. Analyses revealed that interactive components, multisensory stimulation, and dynamic displays were important design features that influenced flow and immersion.



Team Members

Mark Harvey, Author, University of North Carolina at Asheville
Margie Marino, Author, Denver Museum of Natural History
Ross Loomis, Author, Colorado State University


Identifier Type: issn
Identifier: 1064-5578

Publication: Visitor Studies
Volume: 9
Number: 1
Page(s): 239


Audience: Evaluators | General Public | Museum | ISE Professionals
Discipline: Education and learning science | Geoscience and geography | Life science | Social science and psychology
Resource Type: Peer-reviewed article | Research Products
Environment Type: Exhibitions | Games | Simulations | Interactives | Media and Technology | Museum and Science Center Exhibits