Equalizing the opportunity for success: Examining public library patrons problem solving in technology rich environments

Portland State University (PSU) and Multnomah County Library (MCL) will collaborate on research designed to improve library practices, programs, and services for adult patrons, especially adults with low literacy skills, including seniors, English learners, socially isolated adults, and adults with low incomes. The project features the administration of the “Problem Solving in Technology Rich Environments” (PSTRE) survey developed by the Program for the International Assessment of Adult Competencies (PIAAC) of the Organization for Economic Cooperation and Development (OECD). The research will inform efforts to improve the nation’s education and workforce development strategies and investments and ensure that libraries are an integral part of these efforts.