Cell Lab Summative Evaluation

RK&A conducted 56 timing and tracking observations of visitors, 20 exit interviews with visitors, an interview with the Cell Lab Program Manager, and interviews with 13 Lab Crew in the summer and fall of 2003. The Cell Lab succeeded in engaging visitors in enjoyable and educational activities. It also excelled in providing Lab Crew teens with valuable employment and life experiences. The concept and design of the Cell Lab - its level of interactivity, staffing, and resource allocation - offers visitors a unique experience. In some ways, the SMM was taking a risk by offering in-depth experiences with hands-on biology wet labs. But with the Museum's careful planning, involvement of and management by real scientists, commitment to trained youth staff, and use of evaluation, the Cell Lab has realized its vision. The Cell Lab has demonstrated that it is not only possible to provide visitors with real science experiences but it is also rewarding from both an institutional standpoint - in satisfying visitors and encouraging repeat visitation - and from a societal one - in developing teens' potential in the Lab Crew. The SMM should be commended for developing such a unique and effective exhibition.