What’s a Museum Evaluator?

In this article, Jeff Hayward, Director of People, Places & Design Research, defines the role of museum evaluators by explaining what they do, who they do it for and why, the skills they have, and how they see themselves in relation to other exhibit-related professionals. With input from colleagues, Hayward also describes issues associated with the profession, like the question of credentialing and the role of evaluators in the exhibit planning process.