The Rationalization of the Visitor Services Program in Ontario Provincial Parks

January 1st, 1995 | RESEARCH

In this paper, Kathy McPherson outlines the process that was undertaken to evaluate the visitor services program at the Ontario Provincial Parks. The project included five steps: establishing criteria for ranking parks; developing three new levels of service for the delivery of the interpretive program; evaluating the name "visitor services," establishing operating standards for the program; and developing a visitor needs survey.

Document

VSA-a0a4k4-a_5730.pdf

Team Members

Kathy McPherson, Author, Ontario Provincial Parks

Citation

Identifier Type: ISSN
Identifier: 1064-5578

Publication: Visitor Studies
Volume: 7
Number: 1
Page(s): 33

Tags

Audience: Evaluators | General Public | Museum | ISE Professionals
Discipline: Ecology | forestry | agriculture | Education and learning science | Geoscience and geography | Life science
Resource Type: Peer-reviewed article | Research Products
Environment Type: Exhibitions | Parks | Outdoor | Garden Exhibits