January 1st, 1999 | RESEARCH
This article examines how and why museums fail to engage visitors in cultural dialogue. Author D. Neil Bramer, executive director of the Elmhurst Art Museum, argues that empathy is the key and that museum professionals, including visitor researchers, must use empathy to better understand and respond to the needs of visitors.
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D. Neil Bramer, Author, Elmhurst Art MuseumCitation
Identifier Type: ISSN
Identifier: 1064-5578
Publication: Visitor Studies Today!
Volume: 2
Number: 1
Page(s): 9
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Audience: Evaluators | Museum | ISE Professionals
Discipline: Education and learning science
Resource Type: Peer-reviewed article | Research Products
Environment Type: Exhibitions